Privacy Policy

This policy explains what information LaunchSite collects when you use this website and our enquiry form, why we collect it, how long we keep it, and your rights. LaunchSite ("we", "us") is operated by [SWAP: registered business name & address]. If you have any questions, email hello@welaunchsites.com.

What we collect

When you submit the "Book a free website call" enquiry form, we collect the details you choose to give us, which may include:

• Your name and business name
• Business type and location / service area
• Phone number and email address
• A link to your current website or social media
• Whether you already have a domain, and what you'd like customers to do (call, WhatsApp, book or enquire)
• Any message you add

We also process limited technical information needed to deliver the form and prevent spam (for example, an anti-spam token from Cloudflare Turnstile). If we later add website analytics, this policy will be updated to describe it.

Why we use it

We use your details only to:

• Respond to your enquiry and arrange your free website call
• Prepare and, if you go ahead, build and manage your website
• Keep a record of enquiries and communications

Our lawful basis under UK data protection law is your consent in submitting the form and our legitimate interest in responding to enquiries and taking steps to enter into a contract with you. We do not sell your data or use it for unrelated marketing.

Who processes your data

To run this website and handle enquiries we use trusted third-party providers, who act as our processors:

• Form delivery: our enquiry form is delivered by a form-handling service (Web3Forms), which forwards your submission to us by email and briefly processes it in transit.
• Anti-spam: Cloudflare Turnstile is used to tell humans from bots. It may set a necessary cookie or read limited device/browser signals for security.
• Email & hosting: your enquiry is sent to our hello@welaunchsites.com inbox and this site is served by our hosting provider.

These providers process data on our instructions. [SWAP: registered business name & address] remains responsible for your information.

Cookies

This website does not set advertising or tracking cookies. Cloudflare Turnstile may set a strictly-necessary cookie to protect the form from abuse. If we add analytics in future, we'll update this section and, where required, ask for your consent.

How long we keep it

We keep enquiry details for as long as needed to respond and, if you become a customer, for the duration of your plan plus any period required for our legal and accounting obligations. If you enquire but don't go ahead, we delete your enquiry within a reasonable period (normally within 12 months) unless you ask us to keep in touch.

Your rights

You have the right to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict certain processing, and to data portability. To exercise any of these, email hello@welaunchsites.com and we'll respond within one month. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Contact

[SWAP: registered business name & address]
Email: hello@welaunchsites.com