Review Reply Generator
Replying to reviews shows you care and helps future customers trust you. Pick the star rating and tone, and get a natural, professional reply you can tweak and post, whether the review is glowing, mixed or tricky.
Star rating
Your reply
Always add a personal touch and never share private customer details in a public reply.
Want your best reviews shown on a professional website?
Great reviews build trust, so show them off. LaunchSite builds and manages a simple site where your reviews sit alongside your services and a booking button.
- Free website build
- Hosting included
- SSL included
- Standard domain included
- Monthly updates included
- No tech setup for you
£39.99/month. First draft within 3 working days of completed onboarding. No upfront build fee.
Who it's for
- Businesses replying to Google, Facebook or Trustpilot reviews
- Owners who freeze up over how to word a reply
- Anyone dealing with a negative review calmly and professionally
How to use it
- Choose the star rating and a tone.
- Add your business name (and paste the review if you like).
- Copy the reply, adjust anything personal, and post it.
Frequently asked questions
Should I reply to every review?
Replying to reviews, good and bad, shows future customers you are engaged and you care. A quick, genuine reply goes a long way, especially on Google.
How should I handle a negative review?
Stay calm and professional, apologise for the experience, avoid arguing or sharing private details, and offer to sort it out directly. This tool gives you a measured starting point you can personalise.
Can I show my reviews on my website?
Yes, and you should. Featuring a few of your best reviews builds instant trust. LaunchSite can add them to your managed site alongside your services and a booking button.